Returns & Refund Policy

At Built By Grit, we stand behind the quality of our products and want you to be completely satisfied with your purchase.

Returns

We accept returns on unworn, unused items in their original condition within 30 days of delivery.

To start a return, please contact us at:
sandarholdingsllc@gmail.com

 

Include your order number and the reason for your return.

Once your return request is approved, we will provide instructions for sending your item back.

Refunds

After your return is received and inspected, we will notify you of the approval status.
If approved, refunds will be issued to your original payment method within 5–7 business days.

Exchanges

If your item arrives damaged or defective, we will replace it at no cost.
Please contact us within 7 days of delivery and include photos of the issue.

Non-returnable items

Custom or made-to-order items are final sale unless they arrive damaged or defective.

Return shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.